{"id":59,"date":"2026-10-25T15:55:03","date_gmt":"2026-10-25T14:55:03","guid":{"rendered":"https:\/\/turia.tech\/blog\/?p=59"},"modified":"2026-10-26T13:02:14","modified_gmt":"2026-10-26T12:02:14","slug":"ask-google-reviews-after-tour","status":"publish","type":"post","link":"https:\/\/turia.tech\/blog\/ask-google-reviews-after-tour\/","title":{"rendered":"How to ask for Google reviews after a tour: WhatsApp and email templates"},"content":{"rendered":"\n<p>To ask for Google reviews after a tour, send a short, personal thank-you with the direct review link. Invite an honest account of the experience, without asking for a particular rating. Choose a moment after the activity has finished, when the guest can decide freely whether to respond.<\/p>\n<p>The useful starting point is a repeatable process: the correct business listing, one approved message and one person responsible for sending it. A longer message or repeated reminders will not fix a broken link.<\/p>\n<h2>Prepare the review link before contacting guests<\/h2>\n<p>Open your Google Business Profile and find the option to get more reviews. Copy the review link and test it on a phone. Check the business name and location, especially if you manage several branches. Google also provides a QR code. Its <a href=\"https:\/\/support.google.com\/business\/answer\/16816815?hl=en\" target=\"_blank\" rel=\"noopener\">official instructions for review links and QR codes<\/a> explain the current steps.<\/p>\n<p>A guest needs a Google Account to post. Explain this if someone gets stuck, but let them use their own account and write in their own words.<\/p>\n<h2>A WhatsApp message you can adapt<\/h2>\n<p>The following is a message template, not a customer testimonial. Replace the bracketed fields before sending:<\/p>\n<blockquote><p>Hi [first name], thank you for joining [activity] with [business]. If you would like to share your experience, you can leave an honest review here: [Google review link]. Your feedback helps future travellers understand the activity. Thank you for your time!<\/p><\/blockquote>\n<p>Use the conversation already associated with the booking when appropriate. Check that the activity has actually finished and that no colleague has already sent the request. Do not insert a claim such as \u201cwe know you loved it\u201d; you are asking for the guest&#8217;s view.<\/p>\n<h2>A short email version<\/h2>\n<p><strong>Subject:<\/strong> Thank you for joining [activity]<\/p>\n<blockquote><p>Hi [first name],<br>Thank you for spending part of your trip with [business]. If you would like to share how [activity] went, you can write a Google review here: [review link]. We welcome honest feedback about your experience.<br>Thank you,<br>[name or team]<\/p><\/blockquote>\n<p>Keep the review link separate from sales offers and further booking links. A reader should understand the purpose without scrolling through a promotion.<\/p>\n<h2>Use the same invitation criteria for everyone<\/h2>\n<p>Invite guests based on a completed experience, rather than whether they gave a positive private score. Google&#8217;s <a href=\"https:\/\/support.google.com\/contributionpolicy\/answer\/7400114?hl=en\" target=\"_blank\" rel=\"noopener\">review policies<\/a> prohibit incentives, selective requests for positive reviews and pressure over the rating or content. Avoid discounts, gifts, requested five-star ratings and suggested wording for the review itself.<\/p>\n<p>Keep a simple internal record: booking reference, activity date, request date and staff member. If the guest has already responded or asks not to receive further messages, stop the follow-up. There is no universal number of reminders that suits every business.<\/p>\n<h2>What to do once reviews arrive<\/h2>\n<p>Read the feedback and use recurring practical points to improve your meeting-point instructions, activity description or guest communications. A review request and displaying reviews on your website are separate steps. Before asking again, <a href=\"https:\/\/turia.tech\/blog\/google-reviews-not-showing-website\/\">check reviews missing from the website<\/a> even though they already appear on Google. If guests repeatedly mention unclear times or meeting points, use that feedback to <a href=\"https:\/\/turia.tech\/blog\/tour-booking-confirmation-template\/\">improve the confirmation your guest receives<\/a>.<\/p>\n<p>For the display step, follow our guide to <a href=\"https:\/\/turia.tech\/blog\/add-google-reviews-tour-website\/\">adding Google reviews to a tour website<\/a>. <a href=\"https:\/\/reviews.turia.tech\/?lang=en\">TurIA Reviews<\/a> has a permanent Free plan for showing reviews; that plan does not include review-request sending. The templates above can be used in your own normal communications. For the operation before the activity, explore TurIA\u2019s approach to <a href=\"https:\/\/turia.tech\/bookings\/tours-and-excursions\/\">booking management for tours<\/a>; review requests are a separate process.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Use neutral WhatsApp and email templates to ask tour guests for genuine Google reviews. Set up the right link and a simple follow-up routine.<\/p>\n","protected":false},"author":1,"featured_media":94,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[21],"tags":[],"class_list":["post-59","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-reviews"],"_links":{"self":[{"href":"https:\/\/turia.tech\/blog\/wp-json\/wp\/v2\/posts\/59","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/turia.tech\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/turia.tech\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/turia.tech\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/turia.tech\/blog\/wp-json\/wp\/v2\/comments?post=59"}],"version-history":[{"count":3,"href":"https:\/\/turia.tech\/blog\/wp-json\/wp\/v2\/posts\/59\/revisions"}],"predecessor-version":[{"id":116,"href":"https:\/\/turia.tech\/blog\/wp-json\/wp\/v2\/posts\/59\/revisions\/116"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/turia.tech\/blog\/wp-json\/wp\/v2\/media\/94"}],"wp:attachment":[{"href":"https:\/\/turia.tech\/blog\/wp-json\/wp\/v2\/media?parent=59"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/turia.tech\/blog\/wp-json\/wp\/v2\/categories?post=59"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/turia.tech\/blog\/wp-json\/wp\/v2\/tags?post=59"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}